2. For this hospital stay, was your child admitted through this hospital's Emergency Room?
3. Were you in this hospital's Emergency Room with your child?
4. While your child was in this hospital's Emergency Room, were you kept informed about what was being done for your child?
5. During the first day of this hospital stay, were you asked to list or review all of the prescription medicines your child was taking at home?
6. During the first day of this hospital stay, were you asked to list or review all of the vitamins, herbal medicines, and over-the-counter medicines your child was taking at home?
7. Is your child able to talk with nurses and doctors about his or her health care?
8. During this hospital stay, how often did your child's nurses listen carefully to your child?
9. During this hospital stay, how often did your child's nurses explain things in a way that was easy to understand?
10. During your hospital stay. how often did your child's nurses encourage your child to ask questions?
11. During this hospital stay, how often did your child's doctors listen carefully to your child?
12. During your hospital stay, how often did your child's doctors explain things in a way that was easy for your child to understand?
13. During this hospital stay, how often did your child's doctors encourage your child to ask questions?
14. During this hospital stay, how often did your child's nurses listen carefully to you?
15. During this hospital stay, how often did your child's nurses explain things in a way that was easy to understand?
16. During this hospital stay, how often did your child's nurses treat you with courtesy and respect?
17. During this hospital stay, how often did your child's doctors listen carefully to you?
18. During this hospital stay, how often did your child's doctors explain things in a way that was easy to understand?
19. During this hospital stay, how often did your child's doctors treat you with courtesy and respect?
20. A provider in the hospital can be a doctor, nurse, nurse practitioner, or physician assistant. During this hospital stay, how often were you given as much privacy as you wanted when discussing your child's care with providers?
21. Things that a family might know best about a child include how the child usually acts, what makes the child uncomfortable, and how to calm the child's fears. During this hospital stay, did providers ask you about these types of things?
22. During this hospital stay, how often did providers talk with and act toward your child in a way that was right for your child's age?
23. During this hospital stay, how often did providers keep you informed about what was being done for your child?
24. Tests in the hospital can include things like blood test and x-rays. During the hospital stay, did your child have any tests?
25. How often did providers give you as much information as you wanted about the results of these tests?
26. During this hospital stay, did you or your child ever press the call button?
27. After pressing the call button, how often was help given as soon as you or your child wanted it?
28. During this hospital stay, was your child given any medicine?
29. Before giving your child any medicine, how often did providers or other hospital staff check your child's wristband or confirm his or her identity in some other way?
30. Mistakes in your child's health care can include things like giving the wrong medicine or doing the wrong surgery. During this hospital stay, did providers or other hospital staff tell you how to report if you had any concerns about mistakes in your child's health care?
31. During this hospital stay, did your child have pain that needed medicine or other treatment?
32. During this hospital stay, did providers or other hospital staff ask about your child's pain as often as your child needed?
33. During this hospital stay, how often were your child's room and bathroom kept clean?
34. During this hospital stay, how often was the area around your child's room quiet at night?
35. Hospitals can have things like toys, books, mobiles, and games for children from newborns to teenagers. During this hospital stay, did the hospital have things available for your child that were right for your child's age?
